Voices Scotland is a programme of workshops and support for patients and carers, together with advice and facilitation for NHS managers and clinicians, aimed at helping patients to become effectively involved in improving healthcare services.
The programme has been running since 2005 and has evolved over the past 3 years to incorporate training for service users to become 'Champions of Self Management in Care' (COSMIC), with a view to developing networks of local individuals within each NHS Board area who will champion self management.
The team offer two main training options: VOICES and COSMIC.
The free VOICES workshops, and ongoing support, help patients feel they have the knowledge, skills and confidence to have their say in how services are designed and delivered. Voices Scotland also offers the COSMIC workshop, (Champions of Self Management in Care). This workshop aims to explore and value the breadth of self management as well as support people in promoting self management in Scotland. Both courses can be tailored and delivered to either staff within NHS/social care or members of the public.